vhp human performance

vhp human performance develops alarm centers

An alarm center must always perform well, but especially during emergencies.

The condition for a well performing alarm center is an ideal mix of organization, used systems and operators. Work processes must not lead to unnecessary mental work load, systems must present the necessary information without distraction, operators must be able to make the right decisions under high pressure.

vhp human performance is familiar with all aspects of the alarm center, such as work processes, staffing, mental workload, physical work environment, user interfaces, dashboards, alarm management, and operator training.

We always involve operators in the development of alarm centers. We translate their interests and wishes into a pleasant, effective, efficient, and healthy alarm center. We put people at the heart of the alarm center.